SPHS Manager
Location: Jl. Dr. Ide Anak Agung Gde Agung Block 6.2, Jakarta Special Capital Region ID
Notice
Job Number: 5878
External Description:
General Responsibilities:
The Spare Part Handling Service Manager supports critical metrics of the MS field operation to ensure network customer performance by delivering spare part when it’s required by field engineers for trouble shooting. The responsibility is not only for our Ericsson product but also for non-Ericsson product (Multi-vendor spare part delivery handling).
Key Responsibilities:
- Being in charge on process control supply chain spare part handling service under Managed Services (MS) contract
- Manage performance SPHS delivery lead time toward MS contract
- Organized internal working procedures, structured SPHS team operation and alignment procedures with other related team e.g. field ops, hardware support, supply organization
- Ownership on managing vendor performance on 3party Logistic vendor
- Consolidate, manage and tracking cost operation within SPSH delivery services
- Oversee reporting, material review and initiate process improvement
Requirements:
- Advanced verbal and written communication in English
- 7+ years experience in Spare Part Management
- Extensive experience in a customer facing role is a must
Job Number: 5878
Community / Marketing Title: SPHS Manager
Location_formattedLocationLong: Jl. Dr. Ide Anak Agung Gde Agung Block 6.2, Jakarta Special Capital Region ID